Return Policy

Return policy 

We will accept returns on new un-touched non-altered wedding gowns. We do not accept returns on special ordered plus size gowns or specialty ordered gowns such as special measurements gowns, in stock gowns, or discontinued gowns. We will accept returns on merchandise that is damaged or defective. All returns must be issued within 5 days after receipt. We must receive an email confirmation that you would like to return the gown and you must have a return authorization number from us. In addition you will incur any shipping fees, transaction fees and insurance fees. Any Free promotional items are not returnable and will be charged full price. This amount will be deducted from the gown refund. All merchandise must be returned in perfect brand new condition. All returned packages must have a return authorization number on them. Ananda has the most up front return policy in the industry. We will not hide behind words to contradict the terms.